All orders are processed within 1–3 business days.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges. Please review your selections carefully before completing your purchase. We take pride in the quality of our virgin hair extensions. If you receive a product that appears damaged or defective, please reach out through our Contact page within 48 hours of delivery. Our team will review your request and, if eligible, a replacement may be offered at our discretion.

Due to the custom nature of all wig units, all sales are final. Each unit is made to order based on the selected size, customization, and styling preferences. If there is an issue with your order upon delivery, please contact us within 48 hours of receiving your package so we can review the matter and assist accordingly. Please ensure all order details, including head measurements, are entered correctly before placing your order. Once an order has been processed or production has begun, changes or modifications cannot be guaranteed. For hygiene and quality assurance purposes, refunds, returns, and exchanges are not accepted on any custom wig units. If there is an issue with your order upon delivery, please contact us within 48 hours of receiving your package so we can review the matter and assist accordingly.

All digital products, such as tutorials, are final sale. Due to the nature of digital downloads and instant access, we do not offer refunds, exchanges, or cancellations once your purchase is completed. Please review all product details before checkout. If you have trouble accessing your files, please contact us through the Contact page and our team will assist you.

We currently ship through USPS and FedEx. Standard Shipping is 5–7 business days. Please note that delivery times may vary depending on your location and carrier delays. Once your order has shipped, you’ll receive a confirmation email with your tracking information. We do offer international shipping. Please be aware that customs fees, duties, or taxes may apply upon delivery. These additional charges are the responsibility of the customer. Track you order here: USPS | Fedex